Returns & Cancellations Policy
At Mono Wardrobe, we want you to be completely satisfied with your purchase. If for some reason you are not satisfied, we offer one 30-day money-back guarantee.
Need to cancel? If your order hasn’t shipped yet, we’ll cancel it and refund you in full, free of charge.
No customs fees, no hidden costs—just smooth, easy shopping
Return Right
You have the right to return your order within 30 days of receipt of the item. To return a product, it must be in the same condition as you received it unused, with labels remaining and in the original packaging.
Then you return:
* Contact us at Support@monowardrobe.com to have your return case registered.
* Download and fill in ours return form.
* Return the product together with the completed return form to the following address:
RETURN ADDRESSES
Monowardrobe Returns Netherlands
Industrieweg 18, 6673 DE Andelst, The Netherlands
Phone: +31 6 2487 1365
Email: returns@monowardrobe.com
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Monowardrobe Returns Norway
Stanseveien 25, 0976 Oslo, Norway
Phone: +47 465 32 879
Email: returns@monowardrobenorway.com
We recommend that you use a traceable freight option, as we are not responsible for returns that do not reach us.
Refund
Once we have received and inspected the returned item, we will notify you by email. Approved returns are refunded within 14 working days using the same payment method used in the purchase.
Damaged or incorrect goods
If you receive an item that is damaged or incorrect, contact us within 48 hours of receipt. We will offer a free refund or refund.
Eneco Wind B.V.
KvK:24257373
VATNL804879072B01
Email: Support@monowardrobe.com
Address:MAARTEN MEESWEG 00005
3068AV ROTTERDAM