Privacy Policy

Last Updated: 23 April 2025

This Privacy Policy applies to Monowardrobe Inc., including Monowardrobe (US), Inc., Monowardrobe (UK) Ltd., Monowardrobe Australia Pty Ltd, and all respective subsidiaries and affiliates (collectively, "Monowardrobe," "we," "us," or "our").

This Policy outlines the basis on which we collect, process, store, use, disclose, and protect personal information obtained through your use of our websites, including www.monowardrobe.com (the "Sites"), mobile applications, social media platforms, and other online services and communications (collectively, the "Services"). By using the Services, you acknowledge and accept the practices described herein and agree to be bound by our Terms of Use.

1. Information We Collect

1.1 Information Provided by Users We may collect personal information voluntarily submitted by users, including but not limited to:

  • Name, email address, phone number, and postal address

  • Billing and payment information

  • Date of birth

  • Account credentials

  • Information related to transactions and communications with us

  • Personal data of third parties provided by the user (e.g., gift recipients)

1.2 Device and Technical Data We may collect technical identifiers and related information, including:

  • Device ID, type, operating system, and browser information

  • Log data (IP address, timestamps, referral URLs, pages visited)

  • Location data (if permitted via device settings)

  • Usage data via cookies, web beacons, and similar technologies

1.3 Analytics and Tracking We utilize analytics tools and service providers to collect aggregate usage and diagnostic data. Cookies and similar technologies may collect behavioral data that, when linked to a user, constitutes personal information. Please refer to our Cookie Policy for more detail.

2. Use of Information

Monowardrobe processes personal information for the following lawful purposes:

  • To provide, operate, and maintain the Services

  • To fulfill transactions and manage orders

  • To personalize user experiences and enhance customer service

  • To send service-related communications and marketing materials

  • To comply with legal obligations and respond to lawful requests

  • To prevent fraud, enforce policies, and ensure security

  • To analyze and improve the Services and our business operations

The legal basis for processing includes performance of a contract (Art. 6(1)(b) GDPR), compliance with legal obligations (Art. 6(1)(c) GDPR), legitimate interests (Art. 6(1)(f) GDPR), and, where applicable, user consent (Art. 6(1)(a) GDPR).

3. Information Sharing and Disclosure

Monowardrobe may disclose personal information under the following circumstances:

  • With service providers and contractors for operational purposes (e.g., shipping, payment, marketing)

  • In connection with legal proceedings, compliance obligations, or enforcement of rights

  • In the context of corporate transactions, such as mergers or acquisitions

  • With third parties in anonymized, aggregated form for analytics and business insight

  • With your consent, or as otherwise required or permitted by law

We require third-party recipients of personal data to adhere to confidentiality and data protection obligations.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. Retention periods vary depending on the type of data and processing context.

5. International Data Transfers

Your personal information may be transferred to jurisdictions outside your country of residence, including the United States and countries that may not offer the same level of data protection. We implement appropriate safeguards, including Standard Contractual Clauses, to ensure data is protected in accordance with applicable laws.

6. Data Subject Rights (GDPR and UK GDPR)

If you are located in the European Economic Area or the United Kingdom, you have the right to:

  • Access, rectify, or erase your personal data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us via the contact methods below. We may request verification of identity before responding to certain requests.

7. California and Nevada Privacy Rights

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, and opt out of the sale of personal information. Nevada residents may request to opt out of the sale of their personal information as defined under Nevada law.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13 (or 16 in the EEA, 18 in the UK). We do not knowingly collect personal information from minors. If we become aware that such information has been provided without verified parental consent, we will take reasonable steps to delete it.

9. Data Security

We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, or destruction. However, no system is completely secure. Users are encouraged to take precautions in protecting their own information.

10. Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of such third parties. Users are advised to review third-party privacy statements independently.

11. Service Providers

We engage third-party processors to support the operation of the Services, including hosting, payment processing, analytics, advertising, and marketing. These service providers may process personal information solely on our behalf and are contractually bound to maintain data security and confidentiality.

12. Communications and Marketing

You may opt out of receiving marketing communications at any time by following the instructions in those messages. Operational communications (e.g., order confirmations) will continue regardless of marketing preferences.

15. Contact Information

For questions regarding this Privacy Policy or to exercise your rights under applicable law, please contact:

Eneco Wind B.V.
KvK: 24257373
VAT: NL804879072B01
Address: Maarten Meesweg 5, 3068AV Rotterdam, Netherlands
Email: support@monowardrobe.com